
Customs clearance is where many car imports stumble. Even when the vehicle is purchased and shipped correctly, paperwork errors or misclassification can cause weeks of delay and unexpected costs. This is where customs brokers—known in some countries as agentes aduanales or clearing agents—play a critical role.
A customs broker represents you at the border. They file import entries, classify the car under the correct tariff code, pay duties and fees on your behalf, and liaise with customs officers to secure clearance. Without them, buyers would need to navigate complex legal frameworks on their own.
Cars are not like other imports. They must be classified by VIN, often require conformity documents, and attract higher duties than many other goods. Brokers understand how to prepare a pedimento de importación in Mexico, a DUIMP in Brazil, or an entry summary declaration in the EU. The right classification can mean the difference between paying the correct duty or thousands more.
Bitmalo partners with licensed brokers in every country we serve. That means when your car arrives in Lagos, Yokohama, Hamburg, or Veracruz, a professional with local expertise is already handling the clearance. We settle arrival charges through these brokers and re-invoice them transparently to you.
Customs brokers are the unsung heroes of smooth imports. Without them, even the most straightforward shipment can become a bureaucratic nightmare. With Bitmalo, you benefit from a global network of trusted agents who ensure your car moves from port to driveway without delays.