Operations Associate – Global Logistics

Department: Operations
Location: Dubai, UAE

Overview

Ensure smooth operations: coordinate inspections, bookings, customs documentation, and last-mile delivery across various countries and time zones.

Responsibilities

• Schedule inspections; collect and verify documentation
• Book air/sea freight; manage liaisons with forwarders/brokers
• Track shipments; resolve discrepancies; keep clients informed
• Maintain Standard Operating Procedures (SOPs) and Service Level Agreements (SLAs); identify and propose process improvements

Qualifications

• 2–4 years of experience in logistics, freight forwarding, or marketplace operations
• Detail-oriented; excellent written communication skills
• Familiarity with Incoterms, Air Waybills (AWB)/Bills of Lading (BL), and fundamental customs procedures
• Proficient in using spreadsheets, Customer Relationship Management (CRM) systems, and ticketing tools

Compensation

$70,000—$110,000 USD + equity + performance incentives

How to Apply

Email [email protected] with subject:
Operations Associate – Global Logistics
Please share your CV along with a brief note detailing a complex shipment you have successfully managed.