Terms of Service

Welcome to Bitmalo. These Terms of Service (“Terms”) govern your access to and use of our website, applications, and services (collectively, the “Services”). By utilising our Services, you agree to be bound by these Terms. Should you not agree, you may not avail our Services.


1. Company Information

Bitmalo (“Bitmalo,” “we,” “our,” or “us”) offers a platform for sourcing, purchasing, and importing vehicles globally, with support for both cryptocurrency and fiat settlements. Our Services may encompass listings, inspections, shipping coordination, customs assistance, and related logistics.


2. Eligibility

You must be at least 18 years old and legally competent to enter into contracts to avail our Services. By utilising Bitmalo, you represent and warrant that you fulfil these requirements and that all information you furnish is accurate and complete.


3. Services Provided

Bitmalo functions as a broker and facilitator for the sourcing, inspection, purchase, and delivery of vehicles. While we coordinate logistics and customs clearance via third-party partners, Bitmalo does not directly offer freight forwarding, customs agency, or legal services. All delivery timelines are indicative estimates and may vary due to customs, shipping, or regulatory factors.


4. Payments

We accept payments via bank transfer (USD) and supported cryptocurrencies (e.g., USDT, BTC, ETH). Invoices shall specify the asset, network, and payment instructions. Cryptocurrency payments are deemed settled once confirmed on-chain. You are responsible for remitting funds to the exact wallet address listed on your invoice; Bitmalo shall not be held liable for funds sent incorrectly.


5. Pricing and Taxes

All prices are quoted exclusive of taxes, duties, and government levies unless otherwise stated. Import duties, GST (where applicable), excise taxes, and local registration fees shall be the responsibility of the buyer unless explicitly included in writing. Bitmalo provides estimates for these charges but the final amounts are determined by local authorities.


6. Customer Responsibilities

By utilising our Services, you agree to:

  • Furnish accurate and complete information for inspections, payments, and delivery.
  • Ensure compliance with your local import laws and regulations.
  • Verify the eligibility of vehicles for import into your country prior to purchase.
  • Remit all required fees, duties, and taxes in a timely manner.

7. Disclaimers

  • Bitmalo shall not be held responsible for delays occasioned by customs authorities, shipping carriers, or force majeure events.
  • We offer no guarantees regarding eligibility for registration beyond the guidance furnished in our inspection and compliance reports.
  • Information on our website is provided “as is” without any warranties of accuracy or fitness for a particular purpose.
  • Bitmalo operates as a third-party exporter and does not represent, partner with, or claim to represent any showrooms or dealerships depicted in listings or images on our website, unless expressly stated.

8. Limitation of Liability

To the maximum extent permissible by law, Bitmalo and its affiliates shall not be liable for any indirect, incidental, or consequential damages arising from the utilisation of our Services. Our total liability in any instance shall be limited to the amount paid by you to Bitmalo for the specific Service in question.


9. Changes to Terms

We may update these Terms periodically. Should changes be material, we shall notify users via our website or email. Continued utilisation of our Services post changes implies your acceptance of the revised Terms.


10. Contact

For queries pertaining to these Terms, kindly contact us at:
[email protected]