Terms of Service

Welcome to Bitmalo. These Terms of Service (or 'Terms') outline how you can access and use our website, applications, and services (referred to as the 'Services'). By using our Services, you are agreeing to these Terms. If you don't agree, then you cannot use our Services.


1. Company Information

Bitmalo (referred to as 'Bitmalo,' 'we,' 'our,' or 'us') offers a platform for finding, buying, and importing vehicles from across the globe, with options for payment using both cryptocurrency and traditional money. Our Services cover things like vehicle listings, inspections, sorting out shipping, customs assistance, and other related logistics.


2. Eligibility

You need to be at least 18 years old and legally capable of entering into agreements to use our Services. When you use Bitmalo, you're confirming that you meet these requirements and that all the information you give us is correct and full.


3. Services Provided

Bitmalo works as a broker and assistant in finding, inspecting, buying, and delivering vehicles. Although we arrange logistics and customs clearance with our third-party partners, Bitmalo itself does not directly offer freight forwarding, customs agency, or legal services. All estimated delivery times can change because of customs procedures, shipping issues, or other official regulations.


4. Payments

We accept payments through bank transfers (in USD) and approved cryptocurrencies (like USDT, BTC, ETH). Your invoices will clearly show the specific crypto asset, network, and payment instructions. Crypto payments are confirmed once they are validated on the blockchain. It's your responsibility to send funds to the exact wallet address provided on your invoice; Bitmalo won't be held responsible for any money sent to the wrong address.


5. Pricing and Taxes

All prices we quote do not include taxes, duties, and government fees, unless we say otherwise. Import duties, VAT, excise taxes, and local vehicle registration fees are the buyer's responsibility unless they are clearly stated as included in writing. Bitmalo can give you estimated costs for these charges, but the final amounts are decided by the local authorities.


6. Customer Responsibilities

When you use our Services, you agree to:

  • Give us correct and full information for inspections, payments, and delivery.
  • Make sure you follow your local import laws and regulations.
  • Check if vehicles are allowed to be imported into your country before you buy them.
  • Pay all necessary fees, duties, and taxes promptly.

7. Disclaimers

  • Bitmalo cannot be held responsible for delays caused by customs departments, shipping companies, or unexpected events beyond our control.
  • We don't guarantee a vehicle's eligibility for registration beyond the advice given in our inspection and compliance reports.
  • Information on our website is given 'as is,' meaning without any assurances of its accuracy or suitability for any specific use.
  • Bitmalo is an independent exporter and does not represent, partner with, or claim to be associated with any showrooms or dealerships shown in vehicle listings or images on our website, unless we clearly state otherwise.

8. Limitation of Liability

As far as the law allows, Bitmalo and its associated companies are not responsible for any indirect, accidental, or resulting damages that come from using our Services. Our total responsibility in any situation is limited to the amount you paid Bitmalo for the particular Service involved.


9. Changes to Terms

We might update these Terms occasionally. If there are significant changes, we will let users know through our website or by email. If you continue using our Services after these changes, it means you agree to the updated Terms.


10. Contact

For any questions regarding these Terms, please get in touch with us at:
[email protected]